Guide

Why Apartments May Deny a Recent Broken Lease

Some apartments turn down a recent broken lease under their screening rules. Ask why they said no and if someone can look at your file by hand.

Person looking at a laptop screen

Find out which rule led to the denial

A recent broken lease may run into a community’s written screening rules. Screening software might hand the community information or a recommendation, but you still need the exact reason they turned you down.

Don’t assume every community denies every recent broken lease on autopilot. A decision may be final, come with conditions or be waiting on more information. If you named us as your locator on the application, tell us and we’ll follow up with the community for you.

If a report played a part, check the records behind it

  • Get the screening company’s name from the denial notice (called an adverse action notice). They can give it to you in writing, out loud or electronically.
  • Ask for your report and check that the accounts are yours and the dates and balances are right.
  • Check that any court case shows the right outcome.
  • Dispute anything wrong with the screening company.

A second look is possible, but don’t expect an exception

A community may have a way to review files by hand, but it doesn’t have to bend its rules. We ask communities if they offer a second look and what documents they’ll take, and we keep notes on the answers. That way you have a better idea where a correction could help.

Don’t keep applying with nothing new to show

Before you pay another fee, let us check. We keep track of which communities will consider your lease date, balance and the rest of your situation. Then you can focus on places where you fit. A different ad doesn’t mean a different screening policy.

We look at your situation and put together an apartment list for you. Tell us everything that might come up in screening, and what proof of income you have, so we’re working from the full story. At the property you pick, confirm the unit, price and fees yourself, and name us as your locator on the application.

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